Patient access to healthcare is integral to stronger patient engagement. The Duet Platform extends communication through all phases of the patient experience. This article is a good overview of the Patient-Centered Medical Home (PCMH) and how this model can reduce readmissions and improve the overall patient experience.
The patient-centered medical home (PCMH) has been around for decades, making its mark on primary care across the country. However, as healthcare has begun to embrace value-based care and quality improvement, the PCMH has become a popular and established model to drive patient engagement and a positive primary care experience.
The patient-centered medical home is “a model or philosophy of primary care that is patient-centered, comprehensive, team-based, coordinated, accessible, and focused on quality and safety,” according to the Patient-Centered Primary Care Collaborative (PCPCC).