Unifying the most relevant digital features into a single consumer-facing hospital mobile app or “Electronic Front Door” has been a strategy employed for years outside of healthcare. Banking, travel, entertainment, retail, and others have led these initiatives and demonstrated the…
While many EHRs make the promise of "patient engagement" – the reality is that they are just sharing information without any context or explanation. It's like drawing a bunch of dots with no numbers next to them. But by leveraging a…
The healthcare industry’s economic and regulatory environment can be unpredictable, and the transition to value-based care is coming on fast. New industry watchwords such as “quality,” “outcomes,” and “value” are everywhere. How hospitals and health systems adapt can make the difference…
This is a great overview on the need for patient-facing technology in healthcare – both hospitals and insurers (see recent story about Anthem refusing to cover ER visits) are looking more and more for patients to take a greater role…
I am pleased to announce that Duet is now an approved member of the Epic App Orchard Program. This provides us hundreds of Epic APIs for seamless connectivity into the health record. For years I have talked about Duet providing…
I love Apple. I am truly a fan boy. That said, in the near and for the foreseeable future everyone in Healthcare should ease back on their push too far into the Apple sphere of influence. It's a terrible model…
You gotta move the chains. "Matriculate the ball down the field". It doesn't have to make sense, it's football. Getting first down after first down to move toward scoring a touchdown is exactly the way new businesses and mature ones…
The hardest thing for most people is just getting started. The white canvas scares them away, but their biggest problem is the need to get everything perfectly positioned. The secret is to just jump in and learn really, really fast.…
I am still struck every week by the amount of people that work around technology and have no clue how it works - and are not trying to learn. This directly leads to incredibly poor decision making because this technology…
Great blog post! "Wrong thinking is when you intentionally think of the worst idea possible — the exact opposite of the accepted or logical solution, ideas that can get you laughed at or even fired — and work back from…